FAQ

To keep your jewelry looking its best, we recommend gently cleaning it with a soft, lint-free cloth. For more intricate pieces, a mild jewelry cleaner can be used. Avoid exposing your jewelry to harsh chemicals, perfumes, or extreme temperatures to maintain its shine and longevity.

We recommend regular gentle cleaning, proper storage, and removing jewelry during activities such as exercise, swimming, or household tasks.

We also offer complimentary lifetime cleaning and maintenance on all Pasha Fine Jewelry pieces.

Absolutely! We specialize in custom pieces. From concept to completion, our team will guide you through the process to create something truly one of a kind.

Additionally, we offer customization services for many of our pieces. Contact our customer service team to discuss your preferences, from engraving to choosing specific gemstones, and we'll work with you to create a personalized masterpiece.

White gold and platinum are both stunning choices. White gold is an alloy of gold and other metals, plated with rhodium for a bright white finish. Platinum, on the other hand, is a naturally white metal that develops a beautiful patina over time. Both are durable and elegant; the choice depends on your personal preferences and budget.

To find your ring size at home, use our handy ring sizing guide available on our website. Alternatively, visit a local jeweler who can measure your ring size accurately. Keep in mind that fingers can swell in different temperatures, so it's advisable to measure at various times of the day.

In-stock pieces ship within 3-5 business days.

Custom pieces are made to order and typically ship within 2–3 weeks, depending on the design.

All orders are shipped via UPS or FedEx and require a signature upon delivery to ensure safe arrival.

Yes, we ship internationally via FedEx.

Please note that duties, taxes, and import fees may apply and are the responsibility of the recipient.

We want you to be delighted with your purchase. If for any reason you're not satisfied, you can return your unworn and undamaged jewelry within 14 days of delivery for a full refund or exchange. Pleas refer to our detailed return policy for more information on the process.

Yes, we offer a full range of repair and maintenance services, including resizing, stone replacement, polishing, and more.

Most services are performed in-house by experienced jewelers.

At Pasha, every piece is created with care, craftsmanship, and attention to detail. From sourcing stones to final setting, we focus on creating jewelry that is timeless, meaningful, and made to be worn for generations.

Any Further Questions?

Please don't hesitate to reach out.